Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size in SIEDRÉS garments?
We provide a detailed size guide on each product page. Our collections typically follow European sizing; if you are between sizes, we recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately for shipment. Please contact our support team within 1 hour of placement to request any changes.
Do you restock items that are sold out?
Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.
Are customs duties included in the price for international orders?
For orders outside the EU, customs duties and taxes may apply upon arrival. These charges are the responsibility of the customer.
How should I care for my SIEDRÉS pieces?
Care instructions are located on the inner label of each garment. We recommend professional dry cleaning for our delicate fabrics and knits to maintain their quality.
Where are SIEDRÉS products manufactured?
Our collections are proudly designed and produced in Turkey, focusing on high-quality craftsmanship and ethical production standards.